Return & Refund Policy
TRADING LOOKS RETURNS
AIN’T LOVING IT? WE STILL GOT YOU.
We want you to get your Trading Looks right—from head to toe. So, if you’re not feeling it or not completely satisfied, we’re not gonna be mad about it. Just send your purchase in its original condition and packaging and within 30 days of the delivery date, and we’ll issue you a full refund. If you miss the 30-day return window, we’ll issue you a merchandise credit.
Product returns are only for full priced sunglasses, jewelry, and clothing. All sale items and gift cards are final.
RETURN PROCEEDURE AND PROCESS
Have your order number and zip code ready and go to Trading Looks Refund & Returns.
Choose the products you’re returning and print the return slip and shipping label. Sorry, but we’ll need to deduct $5 from your purchase price for the shipping expense.
Place the items and return invoice in the original Trading Looks shipping box and affix the return shipping label. Feel free to use your own shipping box if the original is not available, just pad your products well to ensure that there is no damage during shipping. Returned items must arrive in good condition with original tags and case.
Refunds will be issued to the original payment method.
Once received and approved, please allow 14 days to process your refund—you’ll receive an email confirmation.
If we sent you a wrong item or it’s damaged, snap a pic and send it to firstname.lastname@example.org within 5 days of delivery and we’ll get right on it.
We aren’t responsible if your item was sent to the wrong address so, please make nice and check it twice.
Trading Looks sunglasses are sturdy and lasting, but if you discover a manufacturing defect, we’ll replace them within 12 months of purchase. What’s not covered are normal wear and tear scratches, frames that are faded and peeled, or screws loss from mishandling. Sunglass lenses are delicate and highly susceptible to nicks and scratches from everyday use and are not eligible for returns or exchanges—but we do love that you’re enjoying them and being stylish on the daily.
We’ll replace jewelry due to manufacturing defects within 90 days of purchase. Normal wear and tear and accidental damage are not covered by our warranty and are not eligible for exchanges.
All sale and clearance items are final.
Hit us up at email@example.com or drop us a snail mail at 2121 5th Avenue, #207, San Diego, CA, 92103.